About


About Us

Hill's Imports Inc. and affiliated Park's Company have set the standard for both service and product selection for more than twenty-five years. We offer timeless designs for every season to wholesale floral distributors, gourmet packaging industry, national chain buyers, and commercial interior designers. Our customers enjoy timely product delivery supported through more than 800,000 square feet of warehouse space where we fully stock our collections. With showroom and warehouse spaces in Pennsylvania, California and Florida, we are positioned to serve our customers with more than 5000 product selections. Additionally, we have permanent showrooms in Atlanta, Georgia and Ocala, Florida. Showroom appointments may be made at any time throughout the year.

The success of Hill's Imports has been the result of our ability to understand our customer's needs and to forge strong and long-standing business relationships.

Our account support team includes an award winning customer service department and nationwide sales representation. An in-house design team welcomes the opportunity to help your business realize its creative goals through individual product development programs.

We would like to take this opportunity to express our desire to welcome you as a customer. If you are already a customer, we are honored to serve you and thank you for your support. Tradition and mission dedicate us to the delivery of excellence at all levels of our service.


About Our Products

Hill's | Park's is your ultimate container source. Our selections include basketry, pottery, glass, metal and wood products. By monitoring industry trends our products reflect the ever-changing world of fashion and home decor. Our collections will fit just as comfortably in the traditional home, urban loft, or hotel lobby. Coordinating colors and design details across product categories, we enable our customers to easily manage their inventory requirements and target the needs of their customers.

Floral designers will find among our product offerings a wide selection of accessories to enhance their designs. We offer a complete line of glass marbles, river stones, jewel picks, birds, butterflies, garlands and novelty floral picks. Bouquet and packaging designers will find our wrap ties to be a labor saving decorative accessory.

Growers and designers will benefit from the wide selection of dish garden and pot covers we offer. Those customers with special needs searching for an opportunity to feature their own unique containers will find our product design department a helpful partner in realizing their vision.

Hill's | Park's is dedicated to bringing products to market that exceed the expectations of their customers and stimulate the imagination of designers. If you have not yet registered as a customer, take a sneak peak in our catalog where we have used our imagination to capture yours!


Our Showrooms


Minimum Order

If you are a new customer our recommended minimum opening order is $1000.00. For existing customers there is no minimum order as long as you purchase in case quantities.

Backorders

Backordered items will not be shipped without prior authorization from the customer. Our Customer Service Representatives will contact you when backordered items become available. Hill's Imports/Parks Company reserves the right to cancel backorders if we have no response from the customer after two weeks of notification or if credit issues are involved.

Payment

All opening orders are shipped on prepayment terms (check, money order, credit card or wire transfer). Net 30-day payment terms can be established by submitting a signed and completed credit application, three trade references and one bank reference. Please fax all completed credit applications to 215-529-4700 (East Coast customers) or 510-481-5098 (West Coast customers), or mail to our Quakertown or San Leandro office. If you need a credit application please contact our office at 800-356-4902 (East Coast) or 800-747-6436 (West Coast). Hill’s/Parks reserves the right to change a customer’s credit terms for non-payment of their account. All late payments are subject to interest charges and revocation of 30-day terms. All delinquent accounts that are submitted for collection will incur an additional 25% collection fee and all associated legal fees. There will be a $25.00 fee for all returned checks.

Shipping

All orders are shipped FOB Quakertown PA, or San Leandro CA. Orders will be shipped via common carrier, UPS or Fed Ex. Hill’s Imports/Parks Company determines the best method of shipping rates based on order value, weight and volume. All refusals of shipments without prior authorization will be subject to payment of all shipping charges and a 10% restocking fee. All additional charges applied by the delivering carrier for re-delivery, residential delivery, inside delivery, or lift gate will be the responsibility of the customer. Hill’s Imports/Parks Company maintains the right to send secondary invoices to cover all additional charges determined by the delivering carrier at the time of delivery. Drop Shipping: Hill’s Imports/Parks Company will drop ship orders according to customer or purchase order instructions. All drop ship orders are subject to a 10% fee.

Returns

All returns must be authorized by Hill’s Imports/Parks Company. Any returns received without prior authorization will not receive credit. If an item is reported to be defective and upon authorized return is deemed by Hill’s Imports/Parks Company to be in satisfactory condition it will not receive credit and is subject to a 10% restocking fee.

Claims

DAMAGES, SHORTAGES AND DEFECTS MUST BE REPORTED WITHIN 10 DAYS OF RECEIPT OF MERCHANDISE. If there is any visual damage to the outside of the cartons it is important to describe the damage on the delivery receipt or electronic clipboard of carrier and contact the delivering carrier as soon as possible. If the shipment is delivered short please contact the carrier and file a claim immediately. Concealed damage must be reported to Hill’s Imports/Parks Company within 10 days of receipt of merchandise. Customer Satisfaction: Hill’s Imports/Parks Company is committed to our customer’s satisfaction at all times. Please contact the Customer Service Department or your local Sales Representative with any questions or concerns you may have. We look forward to serving you.


For more information please contact your local Sales Representative, or our Customer Service Department.

Ordered by the dozen

birds, butterflies and picks can be ordered by the dozen, all other items by full case..