About Us

Hill's Imports Inc. and affiliated Park's Company have set the standard for both service and product selection for more than twenty-five years. We offer timeless designs for every season to wholesale floral distributors, gourmet packaging industry, national chain buyers, and commercial interior designers. Our customers enjoy timely product delivery supported through more than 800,000 square feet of warehouse space where we fully stock our collections. With showroom and warehouse spaces in Pennsylvania and California, we are positioned to serve our customers with more than 5000 product selections.

The success of Hill's Imports has been the result of our ability to understand our customer's needs and to forge strong and long-standing business relationships.

Our account support team includes an award winning customer service department and nationwide sales representation. An in-house design team welcomes the opportunity to help your business realize its creative goals through individual product development programs.

We would like to take this opportunity to express our desire to welcome you as a customer. If you are already a customer, we are honored to serve you and thank you for your support. Tradition and mission dedicate us to the delivery of excellence at all levels of our service.

About Our Products

Hill's | Park's is your ultimate container source. Our selections include basketry, pottery, glass, metal and wood products. By monitoring industry trends our products reflect the ever-changing world of fashion and home decor. Our collections will fit just as comfortably in the traditional home, urban loft, or hotel lobby. Coordinating colors and design details across product categories, we enable our customers to easily manage their inventory requirements and target the needs of their customers.

Floral designers will find among our product offerings a wide selection of accessories to enhance their designs. We offer a complete line of glass marbles, river stones, jewel picks, birds, butterflies, garlands and novelty floral picks. Bouquet and packaging designers will find our wrap ties to be a labor saving decorative accessory.

Growers and designers will benefit from the wide selection of dish garden and pot covers we offer. Those customers with special needs searching for an opportunity to feature their own unique containers will find our product design department a helpful partner in realizing their vision.

Hill's | Park's is dedicated to bringing products to market that exceed the expectations of their customers and stimulate the imagination of designers. If you have not yet registered as a customer, take a sneak peak in our catalog where we have used our imagination to capture yours!

Our Showrooms

Minimum Order

All items must be ordered in full case pack quantities, with the exception of most birds and picks which can be ordered in dozens. Customers will be billed for all samples requested unless prior authorization is received before shipping.

Backorders

Backordered items will not be shipped without prior authorization from the customer. Our Customer Service Reps will contact you when backordered items become available. Hill’s Imports/Parks Company reserves the right to cancel backorders if we have no response from the customer after two weeks of notification or if credit issues are involved.

Payment

All opening orders are shipped on prepayment terms (check, money order, credit card or wire transfer). Net 30-day payment terms can be established by submitting a signed and completed credit application, three trade references and one bank reference. Please fax all completed credit applications to 215-529-4700 (East Coast customers) or 510-481-5098 (West Coast customers), email to ar@hillsimports.com, or mail to the Quakertown PA or San Leandro CA office. If you are in need a credit application please contact our office at 800-356-4902 (East Coast customers) or 800-747-6436 (West Coast customers). Hill’s Imports/Parks Company reserves the right to change a customer’s credit terms for non-payment of their account. All late payments are subject to interest charges and revocation of 30-day terms. All delinquent accounts that are submitted for collection will incur an additional 25% collection fee and all associated legal fees. Please include the invoice number on check when making payment. There will be a $25 fee for all returned checks. On our terms 1% 10 Net 30 days we will acknowledge the 1% discount upon receiving your payment and within 10 days from the shipping date to the postal mailing date on the envelope.

Shipping

All orders are shipped FOB Quakertown PA, or San Leandro CA. Orders will be shipped via common carrier or UPS. Hill’s Imports/Parks Company determines the best method of shipping rates based on order value, weight and volume. All refusals of shipments without prior authorization will be subject to payment of all shipping charges and a 10% restocking fee. All additional charges applied by the delivering carrier for re-delivery, residential delivery, inside delivery, or lift gate will be the responsibility of the customer. Hill’s Imports/Parks Company maintains the right to send secondary invoices to cover all additional charges determined by the delivering carrier at the time of delivery.

Drop Shipping

Hill’s Imports/Parks Company will drop ship orders according to customer or purchase order instructions. All drop ship orders are subject to a 10% fee.

Returns

All returns must be authorized by Hill’s Imports/Parks Company. Any return received without prior authorization will not receive credit. If an item is reported to be defective and upon authorization return is deemed by Hill’s Imports/Parks Company to be in satisfactory condition it will not receive credit and is subject to a 10% restocking fee. Wrong merchandise received due to your mistake must be returned with our prior authorization within 10 days of receipt and is subject to a 10% restocking fee and any return shipping charges. All merchandise must be returned in the original cartons.

Claims

DAMAGES, SHORTAGES AND DEFECTS MUST BE REPORTED WITHIN 10 DAYS OF RECEIPT OF MERCHANDISE. If there is any visual damage to the outside of the cartons it is important to describe the damage on the delivery receipt or electronic clipboard of carrier and contact the delivering carrier as soon as possible to report damage. If the shipment is delivered short please contact the carrier and file a claim immediately. Concealed damage must be reported to Hill’s Imports/Parks Company within 10 days of receipt of merchandise. All damage claims for UPS shipments should be reported directly to UPS, Hill’s Imports/Parks Company WILL NOT accept damage claims for shipments delivered via UPS.

Customer Satisfaction

Hill’s Imports/Parks Company is committed to our customer’s satisfaction at all times. Please contact our Customer Service Department or your local Sales Representative with any questions or concerns you may have. We look forward to serving you.

Thank you
Fie Hill
President

**PRICES SUBJECT TO CHANGE WITHOUT NOTICE**